Publishing Issues

Publishing Issues

Postby Invictus » Fri Mar 05, 2010 12:34 am

I upgraded last night from BZP1 to BZP2, and now I'm having multiple issues.

1. Unable to FTP publish because it hangs up with only 1/8 uploaded.
2. Receiving blank error messages (see attached screenshot)
3. Selecting to hide the sound box works in preview but when I manually upload the files, the sound box is present.
4. All projects (both new and old BZP1 ones) have very distorted/blurred pics when I add an audio file. However when I save and exit the project, and then open it.... everything is fine. The pic distortion/blurring also happens if I publish the project to a site before saving and reopening it. I confirmed the issue from both my MBP and my Dell desktop running Windows XP... so it's not an issue with my MBP.

Guys I really like the changes, but I'm seriously beginning to regret spending the money to upgrade.
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Re: Publishing Issues

Postby pierre » Fri Mar 05, 2010 9:56 am

Hello,

For the FTP publication, could you send me the publish log (Menu Window / Publish Log) after trying to publish your banner?

For the distorted/blurring pictures, could you send me your bnz file (archive .zip)?

at pierre.sicot at aquafadas.com

We have not changed the publication of images between BZ1 and BZ2.

Regards,

Pierre
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Re: Publishing Issues

Postby Invictus » Fri Mar 05, 2010 12:50 pm

I'll send it to you in a little while, as I am at work currently.

I removed all BZP files last night including the app and did a new install. From there I recreated my project, and got it to publish on the first attempt. However when I went to make a few changes and republish, it wouldn't publish and just hung up. I typically go wireless but did hook up via ethernet, and that didn't work. I also cycled power to my modem and wireless router in the event one of those were causing the issue but still couldn't get it to publish.

I did a manual upload and oddly enough everything shows/displays how I wanted it to. A preview oddly enough shows the sound controls in it even though it's hidden... but my page is showing up correctly.

http://www.pimpmygoggles.com
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Re: Publishing Issues

Postby Invictus » Mon Mar 08, 2010 1:13 pm

I sent the info/files to you Friday evening, let me know if you didn't get it.

On a side note, I noticed that BNZ had 3 different FTP connections established at one point when it was trying to upload the files. This was confirmed through my cPanel. I ended the connections and restarted the publish on BNZ to make sure what it was doing, and that time it connected and then about 2-3 minutes later it established a second FTP connection. Is it suppose to have that many ftp connections?

I may have to roll back to version 1 if I'm unable to get this resolved.
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Re: Publishing Issues

Postby Invictus » Wed Mar 10, 2010 2:57 am

Can I get some sort of feedback/response on my issue?
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Re: Publishing Issues

Postby Yann » Thu Mar 11, 2010 8:42 am

Hello,
sorry for the late reply. Pierre is not here for the moment, that is why you didn't get an answer from him. He should be back on Monday and will look into this problem as soon as possible.
Sorry for the inconvenience.

Best regards,
Yann Martel
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